Funds will become available in your account within 1-30 days of cancellation of a pre-authorisation depending on each individual banks process. b.Your deposit is non-refundable, even if the cancellation charge calculated is lower than the deposit amount paid. I have to say that she had great patience because I felt at times that I was questioning everything. People came out you help with the ropes for tying the boat and guiding you into position (forward a bit, back a bit).

Star-Ships - Emerald Cruises Our Award-Winning Star-Ships - Emerald Cruises

You’ll have so much to tell your loved ones back home, so we’ve made keeping in contact really easy. Complimentary bathrobes and slippers make lounging comfortable, and your own in-suite Nespresso™ machine means you can sip a fresh coffee as you ponder your itinerary and what the day has to offer. If you have a complaint about the holiday, you must still take all reasonable steps to minimise the disruption to your enjoyment of the holiday.i.You agree that any transport company’s (or other supplier’s) own ‘Conditions of Carriage’ will apply to you on any journey by road, where organised or arranged by us. During the day we dined on the boat and each evening we dined at restaurants near where we stopped over for the night. a.Le Boat / Emerald Star staff are insured to transfer cars between bases in all cruising regions where we have two or more bases (except Germany, Holland and Canada). Emerald Waterways adds more cruise tour itinerary choices and sailing dates for the aficionados of the all-inclusive European luxury riverboat travel vacations.

River Cruises: Emerald Star

a.If you have a complaint about any of the products or services included in your holiday and/or need assistance whilst away, you must notify our local base without undue delay who will try to put things right. c.You must nominate a Captain and a 2nd-in-charge, who must both be an adult (as defined earlier) and who will be responsible for the safety of everyone on board.Should this form not be completed prior to your arrival, this could delay you from accessing your boat. At least 50 percent of the passengers are from Australia, unless an itinerary is only one week (and not just a one-week subset of a longer cruise) in which case there will be more folks from North America and the United Kingdom. c.If you are disruptive and prevented from boarding, we will treat your booking as cancelled by you from that moment, and you will have to pay full cancellation charges (see clause 5).

Emerald Star with Discover Ireland Visit Emerald Star with Discover Ireland

The only items not allowed in the dining room during dinner are shorts and flip-flops (though we did see men in shorts during dinner). Internally the seating/dining area inside was basic and uncomfortable, the instrument dashboard with all the switches and gauges was in tatters with wires joined in a junction box hanging down from ceiling.March 9 marked the official merge of Emerald Waterways and Emerald Yacht Cruises under a single brand, Emerald Cruises. Payment is made by you of an administrative charge of a minimum of €70 per booking (except for those who have purchased our Holiday Flex Plan) plus payment of all costs charged or levied by those supplying your travel arrangements. We are to be regarded as having all benefit of any limitation of the extent of or the conditions under which compensation is to be paid under these or any conventions.

Emerald Star Cruise: Expert Review (2023) - Cruise Critic

Our Shannon Star boat was a fantastic choice, and that's brilliant that you found it to suit the 4 of you, being clean, comfortable, spacious, and with lots of light. c.If the reason for your cancellation is covered under the terms of your insurance policy, you may be able to reclaim these charges; You will remain responsible for the full amount of your insurance premium and this will not be refunded in the event of your cancellation. A local payment is a portion of the holiday cost which must be paid directly to the local representative as instructed. c.Our liability, except in cases involving death, injury or illness, shall be limited to a maximum of three times the cost of your travel arrangements.Taking a boat on the Shannon was a very different holiday from the usual packaged holiday that I have taken. j.If we determine damage, loss or direct costs (as above) we reserve the right to charge up to the full value of your Security Deposit. You should check this information at least 2 months before departure and again within 14 days of travel. The more modern electric boats would probably be cheaper and the toilets might also be more modern (they are plunge style). b.You must inform us without undue delay of any failure to perform or improper performance of the services included in this holiday.